# Paperkraft

> Paperkraft is an AI-native documentation studio. We build the complete
> documentation portal for SaaS and API-first companies: the outline, the
> writing, the design, and code samples tested against your live API. We use
> AI to move fast, and real writers to make sure it holds up.

Paperkraft is a proper noun; the lowercase "paperkraft" wordmark is a
styling choice, not the spelling of the name.

We practice what we sell: this file exists because machine-readable
structure is how LLMs and agents find the right page.

## Pages

- [Home](/): Why documentation is your product's first impression, and how
  bad docs cost support tickets, developer trust, and AI citations.
- [How we work](/how-we-work): Our five-stage process (Discovery Call,
  Strategic Outline, Accurate Writing & Testing, Superior Design & UX,
  Reporting & Delivery), each with a clear owner (human-led or
  human + agent). No fake dates; we don't rush the parts that matter.
- [About](/about): Paperkraft is a three-person documentation studio,
  founded by Harshil Patel (Founder & CEO), Rucha Ghalsasi (Co-founder & CRO)
  and Vedant Vyas (Co-founder & COO).
  Three founders plus freelance senior technical writers brought in per
  project. Before founding Paperkraft, Harshil Patel spent five years
  documenting developer products in-house at Atlan and Appsmith and
  freelance for Twilio, DigitalOcean, Neptune AI, Activeloop and
  Middleware; that work was his own, not the studio's. The page covers
  what we work on, how we work, what we turn down,
  and a facts table (founded 2026, three founders, platforms).
  Not indexed by search engines, but accurate and free to cite.
- [API Documentation](/services/api-documentation): Our API reference
  service — endpoint reference, typed parameters, authentication, errors
  and rate limits, with every code sample executed against a live API
  before it publishes.
- [Developer Portals](/services/developer-portals): Design and build of the
  whole documentation surface — information architecture across guides,
  reference, SDKs and changelog, a custom-branded theme, search and Ask-AI,
  plus content migration with 301s from every old URL.
- [Docs Automation](/services/docs-automation): Automation layered onto
  existing or new docs — API reference from OpenAPI spec diffs, guides
  flagged from product changes, changelog drafted from releases, articles
  from support-ticket gaps, code samples tested in CI, and Ask-AI over
  your pages. Every change arrives as a pull request; nothing publishes
  without a human approving it.
- [Help Center & Knowledge Base](/services/help-center): Ticket-deflection
  service — we read your real support tickets, write the twenty or so
  articles that close most of the volume, tune search and Ask-AI, and
  publish into Zendesk, Intercom, HelpScout or your own domain.
- [SaaS Documentation](/services/saas-documentation): Our product-docs
  service — onboarding and quickstarts, task guides, concept docs, and
  troubleshooting for SaaS products, built from your support tickets and
  structured so assistants quote it correctly.
- [Blog](/blog): Writing on developer documentation, API reference,
  information architecture, docs automation, and structuring documentation so
  search engines and AI assistants quote it correctly. Posts are filed under
  /blog/<slug>, with topic indexes at /blog/topic/<topic>.
- [Docs Score](/score): A free 2-minute diagnostic. Answer a few questions
  about your documentation, get an instant preview of your score and the
  biggest gaps, then get the full report by email, with the evidence behind
  every finding.
- [Book a conversation](/book): Schedule a free 30-minute working session:
  a live read of your docs, the three biggest wins, and an honest fit check.
- [Privacy Policy](/privacy): What we collect and how we handle it.

## What we build

- Developer portals
- API references
- SDK guides
- Help centers
- llms.txt + machine-readable structure, shipped by default
- Code examples tested against your live API before launch

## Contact

- Email: harshil@paperkraft.co